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Haven House Children's Hospice

Impact Report 2025/26: When Care Matters Most

Haven House Children's Hospice cares for seriously ill babies and children up to 18 and their families across North and East London and surrounding areas. This is its Impact Report 2025/26, When Care Matters Most. Registered charity number 1044296, as stated in the Annual Report and Accounts. Some therapy and bereavement counts in the PDF could not be matched reliably to their labels and were left out. Contact email is the general enquiries address; the report names an interim Director of Income Generation and Marketing but no email was found. Source: Haven House Impact Report 2025/26 PDF, retrieved Oct 2026.

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About

Round-the-clock hospice care at Woodford Green; day care and overnight stays; Hospice at Home; end of life and bereavement support; music therapy, physiotherapy, yoga therapy, art therapy and counselling; sibling support; family support including benefits and housing advocacy; 50 family events

Key Metrics

Key Metric 1 Supported 461 babies, children and young people in 2025/26 (325 in 2024/25) and welcomed 207 new families, including 139 children and families who transferred from Richard House Children's Hospice following its closure
Key Metric 2 Delivered 24,781 hours of nursing and therapeutic care, and 695 day care respite sessions at home and hospice (542 the previous year, a 28% increase)
Key Metric 3 Volunteers contributed 25,143 hours, worth more than £372,000 at the London Living Wage; supporters raised £4.5 million

Key Outcomes

  • Maintained continuity of care for families from Richard House after its closure, adding five clinical staff while keeping care safe for existing families
  • Recorded no severe incidents during the year and received 230 compliments across its services
  • Introduced support groups for foster parents, male carers and grandparents, and gave food vouchers to 30 families ahead of school holidays

Geography

London

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