Impact Report 2023/24

Grief Encounter provides free bereavement therapy and support for children, young people and families across England and Wales with no government funding. In 2023-24, 963 children, young people and families were supported; 2,198 face-to-face and 1,809 online therapy sessions were delivered; 645 Grief Relief kits were sent out; and £1.6m was raised from voluntary sources. A new Bereavement Support service launched in June 2024 as a first point of contact for families, schools and professionals.

Report snapshot
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📋About

One-to-one therapy (art, drama, music, talking, sleep therapy); Bereavement Support service (launched June 2024); residential weekends (London and Bristol); Forever Night family event; school partnerships and classroom talks; Good Grief Training (accredited); Grief Relief kits; Mr. Good Grief puppet resources; support line Custom geography from upload: London / Bristol / England and Wales

📊Key Metrics

963 children, young people and families supported; 2,198 face-to-face and 1,809 online therapy sessions delivered Key Metric 1
645 Grief Relief kits sent out; 23 staff trained in sleep therapy; 2,618 total therapy hours delivered (1,570 in person, 1,048 online) Key Metric 2
£1.6m raised in non-Gala year entirely from voluntary sources; no government funding received Key Metric 3

Key Outcomes

  • 19 families attended residential weekends; 15 families attended Forever Night; 5 school partnerships including Beal High School and Clifton College; bereavement first responder support following traumatic deaths in schools
  • 63% of therapeutic expenditure (£2.59m total); sessions cover economically disadvantaged communities where bereaved young people are less likely to access support
  • New Bereavement Support service launched June 2024 as first point of contact; Comedy Night raised £80,000+ with 400+ supporters; charity receives no government funding and operates entirely on voluntary donations

📍Geography

Other

2025

Our Impact 2024-25

95,744 bereaved children and young people reached in 2024-25 — a 16.6% increase year-on-year
Key Metric 1
76.5% of those in specialist one-to-one support showed measurable reduction in grief-related vulnerability (CAG scale); 95% rated experience as positive
Key Metric 2
1,145,495 digital users accessed grief content and resources; 3,637 professionals trained including 545 in supporting bereaved children with SEND
Key Metric 3
18,171 children and young people received specialist 1:1 support; 22,852 benefitted from email support; 12,766 from live chat; 459 from helpline; 21 online groups ran with 120+ participants
2022

Impact Report 2022

36 projects delivered across 11 countries in Africa and Asia; £4.76m spent on programmes and charitable activities
Key Metric 1
44% community-based inclusive development; 38% sight-saving projects; 9% humanitarian; 8% mental health
Key Metric 2
£206,784 raised for Kenya Emergency Response (drought); Light Up Lives project targeting 44,000+ people with eye health problems and training 1,500 health workers in Zimbabwe
Key Metric 3
30 people received sight-saving cataract surgery during first Light Up Lives eye camp in remote Zimbabwe district (first camp since 2015); 73 people assessed and treated