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Impact Report 2024/2025

Forget Me Not Children's Hospice, based at Russell House in Huddersfield, cares for babies, children and young people with life-shortening conditions and their families across West Yorkshire. Its Impact Report 2024/2025 shows 1,075 children, siblings and relatives supported during the year.

Report snapshot
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About

From Russell House, which has its own hydrotherapy pool, Forget Me Not supports families from pregnancy and birth onwards. It offers day care, short breaks and respite, end-of-life care and step-down care, along with family support, sibling support and creative therapies, and bereavement counselling continues for families after a child has died. Fifteen charity shops and the businesses in its 99er Business Club and Platinum Partner programmes help fund the care.

Key Metrics

Key Metric 1 Forget Me Not supported 1,075 individuals, including children, siblings and relatives, across Kirklees, Bradford, Calderdale, Leeds and Wakefield in 2024/25.
Key Metric 2 The hospice delivered 312 hours of end-of-life care, 933 bereavement support sessions, 515 hydrotherapy sessions and 4,890 hours of funded placement care.
Key Metric 3 160 paid staff and 495 volunteers supported the work, with young volunteers up 73% (from 59 to 102); 78p of every £1 raised goes directly to care.

Key Outcomes

  • 100% of family survey respondents (December 2024) said they were very satisfied with the care received.
  • Uzma, mother of four, whose son Ahmad (4) receives respite care, describes the service as life-changing: "If ever I have a problem, there's always someone here who can help."
  • Corporate supporters raised more than £156,000 (14 Platinum Partners £116,000+ and 104 99er Business Club members £40,000+), helping the charity raise the 80% of its £6.5 million budget it must fund independently.

Geography

Yorkshire and the Humber

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022