FORCE Impact Report 2024-25

FORCE Cancer Charity provides non-clinical support to anyone affected by cancer in Exeter and across Devon. The 2024-25 report covers patient support services, outreach, volunteering (120+ volunteers), fundraising and financial performance, with significant growth across most service areas.

Report snapshot
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📋About

Cancer support & information; counselling (up 30%); complementary therapies (up 28%); physiotherapy & exercise groups (up 20%); outreach services across Devon; support & education groups (up 51%); pre-loved wig service; benefits advice via Citizens Advice; gym referral programme Custom geography from upload: United Kingdom

📊Key Metrics

16,368 visits, appointments and contacts in 2024-25 (8% overall increase) Key Metric 1
1,471 new registrations; 689 outreach centre visitors across Ottery St Mary, Tiverton and Okehampton Key Metric 2
Total income £1,622,635; charitable expenditure £1,157,424 (£825,307 on patient support) Key Metric 3

Key Outcomes

  • 89% of outreach users reported reduced reliance on health and social care services; 100% said outreach location removed a key barrier to access
  • Exercise group numbers rose nearly 20%; yoga and Pilates participation significantly increased; £25,000 donated toward new Surface Guided Radiotherapy equipment at RD&E
  • Shop income £214,933 (96,775 items sold); Nello bike ride raised £157,000; Great West Run raised £101,000; reported deficit £97k vs budgeted deficit £317k

📍Geography

Other

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence