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Impact Report 2024-25

FORCE Cancer Charity's 2024-25 Impact Report covers its non-clinical support for people affected by cancer in Exeter and across Devon. The charity recorded 16,368 visits, appointments and contacts, an 8% overall rise, with significant growth in complementary therapy, counselling and exercise group appointments. Outreach centres in Ottery St Mary, Tiverton and Okehampton reduced travel-related barriers for rural patients, with 89% of outreach users reporting reduced reliance on health and social care services. Total income was £1.62 million, funded entirely through donations, fundraising and legacies with no direct government or NHS funding.

Report snapshot
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About

Non-clinical support for people affected by cancer including counselling, complementary therapies, physiotherapy exercise groups, support and education groups, a pre-loved wig service, and outreach centres in Ottery St Mary, Tiverton and Okehampton

Key Metrics

Key Metric 1 16,368 visits, appointments and contacts in 2024-25; 1,471 new registrations
Key Metric 2 8% overall increase in visitors; complementary therapy appointments up 30%, counselling up 19%
Key Metric 3 £1,622,635 total income; £1,157,424 spent on charitable expenditure

Key Outcomes

  • 89% of outreach service users felt the support reduced their reliance on health and social care services
  • 100% of outreach survey respondents said the centre's location made a difference to access
  • Exercise group numbers rose by nearly 20%; more than 120 regular support service volunteers

Geography

South West

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022