Impact Report 2024/25

East Anglian Air Ambulance treated 1,846 patients in 2024/25, including 156 children, responding to an average of 8 callouts a day from bases in Norwich and Cambridge. The Aftercare team supported 665 patients and families, up 70% on the prior year. Over 32,000 people were trained in CPR. The charity raised £18.8m and celebrated 25 years of operation, while launching an £8.2m appeal for a new Cambridge air base.

Report snapshot
1 Views

📋About

24/7 helicopter emergency medical service from Norwich and Cambridge bases; Critical Care Response Vehicles; Aftercare service; community CPR training; RAID research group; Pre-Hospital Education Centre; BRAIN-FIRST head injury research project; new Cambridge air base development (£8.2m appeal)

📊Key Metrics

1,846 patients attended across Bedfordshire, Cambridgeshire, Norfolk and Suffolk (including 156 children) Key Metric 1
32,109 people trained in community CPR — 5,746 more than the previous year Key Metric 2
665 patients and families supported through Aftercare service, up from 391 the previous year Key Metric 3

Key Outcomes

  • 1,215 patients received HEMS interventions including 73 blood transfusions, 261 pre-hospital emergency anaesthetics and 61 surgical interventions
  • 289 regular volunteers contributed 16,315 hours, equivalent to 59 emergency taskings and valued at £252,000
  • Charity marked 25 years since founding, having been tasked over 42,000 times and treated over 27,000 people since 2001

📍Geography

East of England

2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
2024 Enhanced

Annual Report and Accounts 2024

349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 1
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 2
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Key Metric 3
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022
2024 Enhanced

Impact Report 2024

Work with over 650 schools reaching over 350,000 children and young people
Key Metric 1
78% of children aged 5-11 and 91% of children aged 11-18 showed improved mental health after one-to-one counselling
Key Metric 2
40,000+ pupils accessed Place2Talk self-referral service — the highest since 2020
Key Metric 3
9,355 participants completed the Mental Health Champions Foundation programme; nearly 90,000 people have taken part since launch