2025 Free

Impact Report 2024/25

East Anglian Air Ambulance treated 1,846 patients in 2024/25, including 156 children, responding to an average of 8 callouts a day from bases in Norwich and Cambridge. The Aftercare team supported 665 patients and families, up 70% on the prior year. Over 32,000 people were trained in CPR. The charity raised £18.8m and celebrated 25 years of operation, while launching an £8.2m appeal for a new Cambridge air base.

Report snapshot
135 Views

About

24/7 helicopter emergency medical service from Norwich and Cambridge bases; Critical Care Response Vehicles; Aftercare service; community CPR training; RAID research group; Pre-Hospital Education Centre; BRAIN-FIRST head injury research project; new Cambridge air base development (£8.2m appeal)

Key Metrics

Key Metric 1 1,846 patients attended across Bedfordshire, Cambridgeshire, Norfolk and Suffolk (including 156 children)
Key Metric 2 32,109 people trained in community CPR — 5,746 more than the previous year
Key Metric 3 665 patients and families supported through Aftercare service, up from 391 the previous year

Key Outcomes

  • 1,215 patients received HEMS interventions including 73 blood transfusions, 261 pre-hospital emergency anaesthetics and 61 surgical interventions
  • 289 regular volunteers contributed 16,315 hours, equivalent to 59 emergency taskings and valued at £252,000
  • Charity marked 25 years since founding, having been tasked over 42,000 times and treated over 27,000 people since 2001

Geography

East of England

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022