Devon Mind Impact Report 2022–2023

Devon Mind is a Plymouth-based charity leading the fight for better mental health across Devon, supporting 3,635 people in 2022/23 — a 10.65% increase — through counselling, emotional support, courses and groups. The year saw the launch of the Devon Mental Health Alliance with five partner charities (delivering recovery and community development across Devon), the inaugural Plymouth Harbour Runs raising £32,000+, a Toolstation Western Football League partnership on men's mental health, and the Tom Windsor Memorial Fund for young men's suicide prevention. Charitable expenditure was £921,485. The charity also wrapped up three European Interreg 2 Seas projects covering perinatal mental health, NEET employability and older people's rural loneliness.

Report snapshot
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📋About

Emotional support (one-to-one and remote); Courses and workshops (Matrescence, women's mental health, prepared parenting); Support groups; Counselling (BACP-accredited); Devon Mental Health Alliance Recovery Practice and Community Development (in partnership with CoLab Exeter, Improving Lives Plymouth, Rethink Mental Illness, Shekinah and Step One); Plymouth Harbour Runs (10K and half marathon fundraising events — 500+ signups, 8,000+ miles, £32k+ raised); Men's mental health partnership with Toolstation Western Football League (Buckland Athletic, Ilfracombe Town, Barnstaple Town); Tom Windsor Memorial Fund for young men's suicide prevention; HAIRE project (older people, rural loneliness, UK/France/Belgium/Netherlands); SPEED-You-UP project (359 NEETs, 19 partner organisations, entrepreneurial skills); PATH perinatal mental health project (100+ professionals and families trained) Custom geography from upload: Devon, UK (Plymouth, North Devon, East Devon, South Devon, West Devon)

📊Key Metrics

3,635 people supported — a 10.65% increase on 2021/22; 1,471 telephone enquiries; 1,493 counselling sessions; 1,680 initial assessments Key Metric 1
73 course attendees; 201 group attendees; 953 emotional support sessions; £921,485 spent on charitable activities Key Metric 2
430+ people supported by Devon Mental Health Alliance Recovery Practitioners since launch; Devon Mental Health Alliance website received 11,800+ visits from 7,300+ people in first year; 1,300+ individual sessions delivered through DMHA Key Metric 3

Key Outcomes

  • DMHA service users referred from 50+ sources including CMHTs, primary care and TALKWORKS; 40+ partner organisations provided feedback on DMHA co-production pilot; DMHA social reach of 38,000+ people across social media in first year
  • Plymouth Harbour Runs rated 4/5+ by 93% of runners; 97% said they'd recommend; 97% want to return — instantly establishing the event in the local running calendar; office move to two wellbeing hubs (Mannamead and Ernest English House) improving accessibility
  • £32,000+ raised through Plymouth Harbour Runs; Tom Windsor Memorial Fund donations doubled since launch; first dedicated Head of Services appointed; transition to peripatetic workforce model to reach rural Devon and housebound individuals

📍Geography

South West

2025 Enhanced

Annual Review April 2024 to March 2025

Social care services provided to thousands of people with learning disabilities; information and advice service caseloads growing in complexity; financial resilience rebuilt ahead of NI cost pressures
Key Metric 1
Omaze Yorkshire House Draw partnership raised £3.9m in 6 weeks with Jodie Whittaker as ambassador; awareness of people with learning disability significantly boosted through campaign
Key Metric 2
Voices Council (led by people with learning disabilities) challenged decisions on service handbacks, agency staffing and benefits access; new strategy to 2030 under development; new CEO Jon Sparkes OBE joined June 2024
Key Metric 3
Rebuilt financial resilience ahead of NI cost increases — 'more fortunate than many in the sector'; 80th anniversary approaching; new CEO appointed to lead strategy development
2024 Enhanced

Annual Report and Accounts 2024

518 new guide dog partnerships created in 2024 — 10% increase beating projections; 1,379 new puppies from breeding programme; 400th buddy dog partnership matched
Key Metric 1
17,500+ volunteers giving 12 million+ volunteer hours collectively; 2,400+ volunteers looked after dogs; 7,000+ training sessions on tech, travel and life skills delivered by Vision Rehabilitation Specialists
Key Metric 2
£47m raised through Sponsor a Puppy; £3.1m from raffles; £8.3m increased income from gifts in Wills; 3.45 million clicks to digital information and advice content; 5,900 visits to new Tech Selector assistive tech review tool
Key Metric 3
1,864 children and family members attended My Time to Play sessions; 6,852 large-print books delivered; 5,991 habilitation sessions completed to help children learn essential skills; 432,817 online learners accessing digital content
2025 Enhanced

Annual Report 2024-25

202,694 people supported across 270 locations; 74,070 in drug and alcohol; 102,531 in mental health; 1,035 in learning disability; turnover £191.9m
Key Metric 1
96% of regulated services rated Good or Outstanding by CQC; 12,456 naloxone kits dispensed (5.6% increase); 11,405 Hepatitis C tests (59% increase); 7,448 FibroScans (300% increase)
Key Metric 2
234 peer mentors; 82 volunteers; 5,194 colleagues (60% with lived experience); £7.79m invested in local VCSE organisations; £131.87m social value from local employment
Key Metric 3
87% of people supported have overall positive experience; 90% feel safe; 774/1,063 (72%) in Birmingham social prescribing service achieved goals across health, community, emotional and employment domains; new Lincolnshire Recovery Partnership reached over 160 staff in year one