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Hub of Hope Impact Report 2025/26

Chasing the Stigma helps people across the UK find mental health support through the Hub of Hope, alongside training and awareness work. Its first annual impact report covers March 2025 to February 2026, reporting 280,184 unique users and 94,508 people connected to support. The 81% search rise relates to the October 2025 Royal Foundation partnership launch. The 1m assisted and 20k trained totals are lifetime figures. Charity 1170757. Published 8 October 2026. Source: report PDF via https://www.chasingthestigma.co.uk/post/impact-report-launch; retrieved 10 October 2026. Chris Clarke, Director of Business and Operational Development, chris@chasingthestigma.co.uk; Jake Mills, CEO & Founder, jake@chasingthestigma.co.uk.

Report snapshot
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About

Hub of Hope mental health support directory and app; Ambassador of Hope mental health training; awareness campaigns and lobbying; mental health service mapping and data insight

Key Metrics

Key Metric 1 280,184 unique users reached the Hub of Hope between March 2025 and February 2026
Key Metric 2 558,000 visits and almost 1 million different searches during March 2025 to February 2026
Key Metric 3 13,846 UK mental health services listed; 91,620 first-time app downloads during March 2025 to February 2026

Key Outcomes

  • 94,508 people connected to mental health support during March 2025 to February 2026
  • 81% immediate rise in search activity around the 10 October 2025 Royal Foundation partnership launch
  • More than 1 million people assisted by Hub of Hope and more than 20,000 trained since 2016: lifetime totals, not 2025/26 annual outcomes

Geography

UK-Wide

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022