Health & Wellbeing Community & Social Justice
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Carers Support West Sussex

Impact Report 2025-2026

Carers Support West Sussex's 2025-26 Impact Report covers its work supporting unpaid carers across West Sussex. The charity directly worked with 8,353 carers, delivering a helpline, Carer Assessments, benefits advice, financial grants, wellbeing groups, hospital discharge support and coaching. £804,756 was awarded in financial support and £1.6 million secured through benefits advice, generating £11.10 of social value for every £1 invested. The charity also facilitated 119 carers sharing their experiences directly with MPs.

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About

Helpline and Carer Assessments; benefits advice; financial grants; carer groups and wellbeing activities (mindfulness, Tai Chi, chair yoga); hospital admission/discharge support; coaching; Young Adult Carers programme; MP engagement and advocacy

Key Metrics

Key Metric 1 33,633 carers registered; 8,353 carers directly worked with, incl. 4,126 newly identified
Key Metric 2 £804,756 awarded in financial support; £1,614,168 secured in additional annual income via benefits advice
Key Metric 3 £11.10 of social value generated for every £1 invested (SROI)

Key Outcomes

  • 97% of carers satisfied with support; 92% felt less stressed about their caring situation
  • 96% said groups/activities reduced isolation and improved wellbeing; 92% benefited from coaching
  • 846 carers received benefits advice; 1,337 carers supported through hospital admission and discharge

Geography

South East

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