Annual Report and Accounts 2024

The British Red Cross is the UK's largest independent provider of services to refugees and people seeking asylum, supporting a record 43,600+ people in 2024. Across health and care, it helped 76,200 people live independently at home. It deployed crisis response teams across the UK three times a day on average, reached 3.4 million people through humanitarian education, and — via its global Red Cross Movement — reached 2.5 million people internationally across conflicts and disasters in over 100 countries including Ukraine, Gaza, Sudan and Ethiopia.

Report snapshot
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📋About

UK refugee and destitution support (43,600+ people inc. 700+ unaccompanied children); health and care services (44,600 hospital-to-home resettlements; 19,000+ patient transport journeys); 24/7 UK emergency crisis response; international humanitarian response across Gaza, Ukraine, Sudan, Ethiopia, Bangladesh and 100+ countries; family tracing (7,600 people); 290 family reunions; community education and first aid training Custom geography from upload: UK & International

📊Key Metrics

43,600+ refugees and people seeking asylum supported in the UK (a record); 76,200 supported to live independently at home Key Metric 1
Total income £287.1m; total expenditure £310.3m; 2.5 million people supported internationally across 100+ countries Key Metric 2
Crisis response deployed on average 3 times a day every day; 3.4 million people reached by humanitarian education Key Metric 3

Key Outcomes

  • Secured key policy change to reinstate access to the asylum system, effectively reversing the Illegal Migration Act
  • Emergency hospital admissions reduced by 57% for High Intensity Use clients; 89% improved ability to manage own health
  • 75% of hospital discharge clients remained at home and avoided care home admission; 78% of refugee clients said basic needs were met

📍Geography

Other

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence