The 110th Annual Report of the Council of Blind Veterans UK 2024/25

Blind Veterans UK, now in its 110th year, provides rehabilitation, training and lifelong support to blind and vision-impaired veterans of the British Armed Forces, including National Service, as well as emergency service personnel injured on duty. In 2024/25 the charity supported around 3,600 beneficiaries — estimated at just 10% of those eligible — and is working to reach many more. The Rustington Centre of Wellbeing, formally opened by HRH The Duchess of Edinburgh in 2024, is now the charity's sole residential facility following the difficult decision to close the Llandudno Centre in April 2025. Volunteer numbers at Rustington grew from 47 to 73, contributing 3,008 hours. The annual deficit has been reduced to below £4 million, with elimination targeted by 2028/29. A new membership organisation is under consultation to foster camaraderie and give partners and carers a formal voice.

Report snapshot
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📋About

Vision rehabilitation (delivered by ROVIs, tech practitioners and wellbeing workers); Member Support Hub (helpline for equipment, IT and rehabilitation support); National Creative Wellbeing Programme (VI-friendly activities posted to beneficiaries at home); Digital Inclusion team; equipment recycling service; community outreach and peer support groups; military engagement events; income maximisation and benefits advice; social prescribing; Rustington Centre of Wellbeing (respite, rehabilitation and wellbeing breaks)

📊Key Metrics

3,600 blind veterans supported at any given time during 2024/25 — estimated to be only 10% of those potentially eligible for support Key Metric 1
Volunteer numbers increased from 47 to 73 at Rustington Centre; 3,008.75 volunteer hours provided in 2024/25 Key Metric 2
Annual deficit reduced to below £4 million and projected to fall further; Llandudno Centre closed April 2025, Rustington Centre now sole residential facility with 34 bedrooms Key Metric 3

Key Outcomes

  • Rustington Centre formally opened by Patron HRH The Duchess of Edinburgh in 2024; phased transformation programme phase one completed, providing financial stability for further change
  • Deficit reduction programme on track to eliminate annual deficit by 2028/29; Llandudno Centre closure generated property sale revenue and reduced running costs significantly
  • Engaged with Op Courage (veteran mental health); built links with Defence Medical Rehabilitation Centre Loughborough; joined Vision Partnership focusing on lived experience leadership, political influencing and evidence-based rehabilitation improvement

📍Geography

UK-Wide

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence