Health & Wellbeing Community & Social Justice Free 2025

Bath Mind Impact Report 2024–2025

Bath Mind is a Bath and North East Somerset charity founded in 1998, delivering community mental health services across BaNES through crisis support, counselling, wellbeing groups, housing, hospital-based services, young people's provision, welfare benefits and workplace training. In 2024/25 it supported 3,209 people on an ongoing basis across 48,966 hours of mental health support, including 12,770 hours of crisis support and 12,391 hours of residential support. The Welfare Benefits Service secured £925,435 for people in need with a 97% appeals success rate. Orchard House provided 7–10 day crisis stays to 104+ people, and Emergency Department support at the RUH reduced A&E pressure. A new counselling hub and Rural Lead were established, while three services concluded delivery and transitioned responsibly.

Report snapshot
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📋About

Breathing Space (crisis listening and emotional support, trauma-informed, person-centred); Counselling (adults 18+, face-to-face/online/phone, new hub opened early 2025, partnerships with BaNES Refugee Resettlement Programme and Carers Centre); Wellbeing Groups (8 weekly groups including football, badminton, walking, Greenlinks, Hopespace, Read Around Bath, Open Opportunities, Crafty Minds, Safe Space for neurodiverse young adults; rural extension to Radstock and Peasedown St John); Food for Thought (cooking confidence and nutrition, 130kg surplus produce/week saved from landfill); Greenlinks (allotment and walled garden horticulture, 154 sessions, 25 workshops); Community Support (28 people, 1:1 flexible support for complex needs, 1.5–12 hours/week); Emergency Department for Adults (EDA) at Royal United Hospital (crisis, safety planning, 24-hour follow-up); Orchard House (7–10 day crisis house, 104+ people, AWP NHS referrals); Housing (24-hour supported home 8 beds + two supported housing projects, homelessness and severe mental illness); Access Community Mental Health (open access front door, 441 self-referrals, 1,032 NHS-referred, ended April 2025); Intensive Outreach Service (home-based crisis prevention, ended March 2025); Befriending (12-week telephone programme, ended April 2025); Welfare Benefits Service (170+ people, 97% appeals success rate, £925,435 secured); Young People's services (1:1 counselling, ecotherapy, creative workshops, Safe Space, Wellbeing Ambassadors, trauma-informed); Workplace Wellbeing Training (818 people, Mental Health First Aid, Suicide First Aid, Neurodiversity, new Away Days offer) Custom geography from upload: Bath and North East Somerset (BaNES), UK

📊Key Metrics

3,209 local people supported on a regular ongoing basis; 45,688 points of contact; 48,966 hours of mental health support; 12,770 hours of crisis support Key Metric 1
12,391 hours of residential support; 4,181 hours of support for young people; 1,078 hours of one-to-one counselling; £925,435 secured in welfare benefits claims Key Metric 2
5,317 attendances at 637 Wellbeing Group sessions; 923 hours of volunteering; 39,711 website visitors; 818 people trained in workplace wellbeing and mental health Key Metric 3

Key Outcomes

  • 97% success rate on welfare benefits appeals; 100% of 327 counselling session respondents would talk positively about their experience (5/5); Orchard House step-up/step-down crisis house prevented hospital admissions for 104+ people
  • New counselling hub with 2 dedicated rooms opened early 2025; Rural Lead appointed extending reach to Radstock, Peasedown St John, Midsomer Norton and Keynsham; new EDIE workplace training offer launched; Bath Pride inaugural year attended
  • Three services concluded delivery in 2025 (Befriending April 2025, Intensive Outreach March 2025, Access Community Mental Health April 2025) — Bath Mind managing service transitions whilst maintaining impact; 5,000+ leaflets distributed to local partners; featured in Bath Chronicle, Radio Bath and multiple local media outlets

📍Geography

Other

2026 Enhanced

Impact — Winter 2026

Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on charitable activities including £1,079,000 on research, £1,366,000 on EB Community Support, £943,000 on public education, £270,000 on EB healthcare and £185,000 on respite breaks
Key Metric 1
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling fans and sheepskin liners; 2 new holiday homes purchased in 2025 with over 700 guests enjoying holiday homes; £34,000 raised through 2025 winter 'The Longest Night' appeal
Key Metric 2
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation Trust and King's College London; EB Priorities Setting Partnership study completed mapping global research priorities for all four main EB forms
Key Metric 3
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
2025 Enhanced

Impact Report 2025

22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 1
22,600 grants given to those in need, totalling £11.8 million
Key Metric 2
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
Key Metric 3
1,548 new families living with dementia supported by RBL Admiral Nurses service
2025 Enhanced

Our Impact 2024-25

3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 1
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 2
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to achieve this
Key Metric 3
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence