📋About
Breathing Space (crisis listening and emotional support, trauma-informed, person-centred); Counselling (adults 18+, face-to-face/online/phone, new hub opened early 2025, partnerships with BaNES Refugee Resettlement Programme and Carers Centre); Wellbeing Groups (8 weekly groups including football, badminton, walking, Greenlinks, Hopespace, Read Around Bath, Open Opportunities, Crafty Minds, Safe Space for neurodiverse young adults; rural extension to Radstock and Peasedown St John); Food for Thought (cooking confidence and nutrition, 130kg surplus produce/week saved from landfill); Greenlinks (allotment and walled garden horticulture, 154 sessions, 25 workshops); Community Support (28 people, 1:1 flexible support for complex needs, 1.5–12 hours/week); Emergency Department for Adults (EDA) at Royal United Hospital (crisis, safety planning, 24-hour follow-up); Orchard House (7–10 day crisis house, 104+ people, AWP NHS referrals); Housing (24-hour supported home 8 beds + two supported housing projects, homelessness and severe mental illness); Access Community Mental Health (open access front door, 441 self-referrals, 1,032 NHS-referred, ended April 2025); Intensive Outreach Service (home-based crisis prevention, ended March 2025); Befriending (12-week telephone programme, ended April 2025); Welfare Benefits Service (170+ people, 97% appeals success rate, £925,435 secured); Young People's services (1:1 counselling, ecotherapy, creative workshops, Safe Space, Wellbeing Ambassadors, trauma-informed); Workplace Wellbeing Training (818 people, Mental Health First Aid, Suicide First Aid, Neurodiversity, new Away Days offer)
Custom geography from upload: Bath and North East Somerset (BaNES), UK
📊Key Metrics
3,209 local people supported on a regular ongoing basis; 45,688 points of contact; 48,966 hours of mental health support; 12,770 hours of crisis support
Key Metric 1
12,391 hours of residential support; 4,181 hours of support for young people; 1,078 hours of one-to-one counselling; £925,435 secured in welfare benefits claims
Key Metric 2
5,317 attendances at 637 Wellbeing Group sessions; 923 hours of volunteering; 39,711 website visitors; 818 people trained in workplace wellbeing and mental health
Key Metric 3
✅Key Outcomes
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97% success rate on welfare benefits appeals; 100% of 327 counselling session respondents would talk positively about their experience (5/5); Orchard House step-up/step-down crisis house prevented hospital admissions for 104+ people
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New counselling hub with 2 dedicated rooms opened early 2025; Rural Lead appointed extending reach to Radstock, Peasedown St John, Midsomer Norton and Keynsham; new EDIE workplace training offer launched; Bath Pride inaugural year attended
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Three services concluded delivery in 2025 (Befriending April 2025, Intensive Outreach March 2025, Access Community Mental Health April 2025) — Bath Mind managing service transitions whilst maintaining impact; 5,000+ leaflets distributed to local partners; featured in Bath Chronicle, Radio Bath and multiple local media outlets
