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BACP

BACP Year of Impact 2025 to 2026

BACP's Year of Impact 2025 to 2026 report covers a busy year for the counselling profession's membership body: accrediting training, supporting members through change, funding third sector counselling for underrepresented communities, and connecting the public with therapists.

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About

BACP (the British Association for Counselling and Psychotherapy) is the professional membership body for counsellors and psychotherapists in the UK, accrediting training, upholding professional standards and championing the value of counselling.

Key Metrics

Public confidence in counselling 76% of people who have had counselling would recommend it to someone else, BACP's 2026 Public Perceptions Survey found.
Counselling hours funded More than 650 hours of counselling sessions were provided by members to clients from underrepresented and marginalised communities under the Third Sector Grant Scheme, funding six organisational members with grants of between GBP 10,000 and GBP 20,000.
Enquiries to therapists Online and social media adverts generated more than 23,000 enquiries to members listed on the Therapist Directory, and were seen more than nine million times in 2025 to 2026.
New members welcomed 9,376 new membership applications were processed, and the register was viewed 595,892 times.
Member satisfaction 94% of members rated their customer services experience as good or excellent; the Support and Inclusion service handled 1,181 phone calls and 4,348 emails from members seeking support.
Events and networking 46 events were held for members throughout the year, and 1,020 delegates attended 61 network meetings - a 40% increase on the previous 12 months.

Key Outcomes

  • Improved access to therapy for people from racialised communities through Third Sector Grant Scheme projects.
  • Members supported through accreditation changes, with the accreditation team directly supporting more than 100 members each month.
  • Recognition of counselling expertise in the NHS advanced, with policy work reaching members in about 40 NHS Talking Therapy services in England.

Geography

UK-Wide

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