Health & Wellbeing Community & Social Justice
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Arthur Rank Hospice Charity

Trustees' Report and Financial Statements 2024/25

Arthur Rank Hospice Charity provides specialist palliative and end of life care to 3,800+ patients each year across Cambridgeshire, including at its Cambridge hospice, the Alan Hudson Day Treatment Centre in Wisbech and via community teams serving the Fens. Services are rated Outstanding by the CQC. Their 2024/25 trustees' report covers £13 million in service costs, a 24/7 Palliative Care Hub, and a comprehensive range of clinical, therapeutic and community services provided free of charge.

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About

Inpatient Unit (Cambridge); Alan Hudson Day Treatment Centre (Wisbech and the Fens); Hospice at Home; Specialist Palliative Care Home Team; Living Well services; Palliative Care Hub 111 (24/7 advice line); Patient and Family Support; Lymphoedema service; Complementary therapy; Music therapy; Occupational therapy and physiotherapy; Bereavement support; Young People's service; Caring Communities; Education and Conference Centre; Bistro; Hair Salon; Arthur's Shed; charity shops; venue hire Custom geography from upload: Cambridgeshire

Key Metrics

Key Metric 1 3,800+ patients cared for each year across Cambridge hospice, Alan Hudson Centre (Wisbech) and community; services rated Outstanding by CQC
Key Metric 2 Over £13 million to run services in 2024/25; £7.9 million from NHS contracts; £5.1 million to be raised from community fundraising, retail, donations and trading
Key Metric 3 Total income £13.06 million (year to March 2024); total expenditure £11.96 million — generating a surplus to invest in future care

Key Outcomes

  • CQC Outstanding rating maintained — placing Arthur Rank Hospice among a small group of hospices nationally to achieve the highest possible inspection grade
  • Alan Hudson Day Treatment Centre in Wisbech extends specialist palliative care into the Fens — addressing rural and coastal access inequalities across Cambridgeshire and Peterborough ICB area
  • Palliative Care Hub 111 delivers 24/7 specialist palliative care advice — one of the first hospices in England to offer round-the-clock community telephone guidance, reducing unnecessary 999 calls and hospital admissions

Geography

East of England

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