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Impact Report 2025-26

Age UK Croydon supports one of London's most diverse older populations; 47% of its clients live with multiple health conditions and 55% of those with known data live in income-deprived neighbourhoods. This report covers 2025-26. Contact email is the general office address; no named fundraiser was found. Source: Age UK Croydon Impact Report 2025-26 PDF, retrieved Oct 2026.

Report snapshot
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About

Healthsmart Health Hubs (exercise, health checks and talks in Thornton Heath, Purley, Selsdon and New Addington, plus a weekly Parkinson's group); Live Love Later Life care home programme; information and advice including Attendance Allowance; befriending including Gift of Friendship (87 clients across three strands); Memory Tree and dementia cafes; community engagement and a new LGBTQ+ group; the Croydon 60+ Benevolent Fund; and the Personal Safety Project

Key Metrics

Key Metric 1 Supported 4,743 older people between April 2025 and March 2026, welcomed 3,377 new clients and recorded 43,096 contacts
Key Metric 2 690 residents took part in the Healthsmart Health Hubs, and almost 500 care home residents joined the 26-week Live Love Later Life wellbeing programme
Key Metric 3 Helped 303 people regain or maintain independence through successful Attendance Allowance applications; 104 volunteers sustained across services

Key Outcomes

  • 60% of Healthsmart Health Hub participants increased their regular exercise
  • 87 clients were supported by volunteer befrienders, including 15 time-limited Gift of Friendship matches focused on confidence, personal goals and reintegration
  • 339 clients attended free festive events funded by the Croydon 60+ Benevolent Fund, removing financial barriers and reaching care home residents

Geography

London

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022