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Age UK Coventry and Warwickshire

Impact Report 2024–2025

Age UK Coventry and Warwickshire supports older people across Coventry and Warwickshire through services including home support, money management, befriending, counselling, social prescribing, dementia services and community activities. In 2024–25, services were accessed 95,895 times, £1.08 million was claimed in benefits for clients, 31,586 hours of home and garden support were delivered, and 5,468 people attended the Coventry activity centre.

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About

Services for older people across Coventry and Warwickshire including home support, social prescribing, befriending, counselling, money management, outreach support, dementia services, and community activity centres; supported by 362 volunteers and 14 shops and an ecommerce operation

Key Metrics

Key Metric 1 95,895 times services were accessed; 31,586 hours of support delivered in the home and garden
Key Metric 2 £1.08 million claimed in benefits for older people through advice and information services
Key Metric 3 5,468 attendees at the Coventry activity centre; advice, information and signposting offered 5,583 times

Key Outcomes

  • 769 people supported through Home Support and 599 through Social Prescribing — the two highest-demand services — alongside 255 in Befriending and 206 in Counselling
  • 618 people supported through Money Management services, securing £1.08 million in benefits for older people across Coventry and Warwickshire
  • 179 people accessed Dementia Services and 146 received Outreach Support, complementing a community activity offer reaching 5,468 attendees at the Coventry centre

Geography

West Midlands

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