2026 Free

Impact Report 2026

Ara (Addiction Recovery Agency) is a Bristol-based charity offering free, confidential treatment for gambling harms across Wales and South West England, alongside homelessness and prison resettlement services. Its Impact Report 2026 covers a year in which Ara reached 43,481 people.

Report snapshot
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About

Ara helps people affected by gambling harms through CBT and strength-based counselling across Wales and South West England, and works to prevent harm in the first place through its Ahead of the Game youth education programme and Bet You Can Help training for professionals. In Bristol it runs Pathway 4 staged recovery accommodation, a Housing First service and specialist housing support, while its resettlement teams work across 25 prisons to help people find a home on release. The Ara Peer Academy builds on lived experience, which 30% of Ara's own staff share.

Key Metrics

Key Metric 1 Ara reached 43,481 people last year, and has helped more than 45,000 adults through gambling harms treatment and prevention across Wales and South West England.
Key Metric 2 20,000 young people took part in the Ahead of the Game education programme and 3,000 education professionals and parents were trained.
Key Metric 3 More than 280 people were accommodated through homelessness support in Bristol, including 28 Housing First flats, and 99 prisoners secured accommodation on release.

Key Outcomes

  • 99% of clients would recommend Ara's gambling treatment service and 72% completed treatment as planned.
  • 100% of homelessness service users reported satisfaction and 98% would recommend the service to others.
  • 99 people leaving prison secured accommodation on release through Ara's resettlement work; 30% of Ara's employees have lived experience.

Geography

South West

Impact Snapshot
Key Metric 1
Total income £18,180,000 and total expenditure £18,560,000 (year ended 31 December 2024, charity no. 1084958 England/Wales and SC039654 Scotland); in 2024 spent £3.8m on...
Key Metric 2
700+ members supported through in-person visits and support calls in 2025; 697 support grants allocated in 2025 for essential items including specialist clothing, cooling...
Key Metric 3
Largest global investment in EB research to date: multi-million-pound drug repurposing trial provisionally agreed with LifeArc partner at Guy's and St Thomas' NHS Foundation...
£34,000 raised in 2025 winter appeal supporting families like Darcie's with specialist items, emotional support and research; 697 support grants delivered in 2025; first Members Connect event in Northern Ireland; EB Priorities Setting Partnership study completed providing global research roadmap
Impact Snapshot
Key Metric 1
22,507 households helped through RBL casework and specialist support services across 66 countries
Key Metric 2
22,600 grants given to those in need, totalling £11.8 million
Key Metric 3
733 beneficiaries represented at tribunals, resulting in £24.5 million in War Pensions awards
1,548 new families living with dementia supported by RBL Admiral Nurses service
Impact Snapshot
Key Metric 1
3,600 blind veterans received support across the UK; 447 new blind veterans started receiving support in 2024/25
Key Metric 2
1,598 referrals to rehabilitation services completed; 313 veterans received assistive technology training
Key Metric 3
997 volunteers donated 26,824 hours of support; befriending service awarded Quality in Befriending Excellence — one of only 11 organisations in the UK to...
1,831 National Creative Wellbeing Project packs issued to help veterans reconnect with creativity and independence
Impact Snapshot
Key Metric 1
349,000+ people completed the Know Your Risk tool to assess their risk of type 2 diabetes in 2024
Key Metric 2
£4 million invested in 17 new research projects; total active grants portfolio worth over £45 million
Key Metric 3
32% of people completing NHS England's Path to Remission programme — which Diabetes UK campaigned for — put their type 2 diabetes into remission
Type 1 Diabetes Grand Challenge invested over £23 million in 19 projects across 161 experts from 47 institutions in 8 countries since 2022